Shipping

Are your prices in Australian currency?

Yes, all items for sale are listed in Australian dollars. 

Do the prices of your framed, limited-edition prints include shipping?

Shipping is included in the cost of the print to any location within Australia. The limited-edition prints will be dispatched once printed, hand-signed, hand-numbered and framed. Please allow between 3–6 weeks for delivery of prints as they are printed and framed to order. There may be delays during busy periods and delivery times cannot be guaranteed.

Prints must be delivered to a physical address (not a PO Box) and must be signed-for on delivery, unless requested otherwise. If authority to leave is requested as a delivery option, you acknowledge that Christine Sharp will not be liable in any way for loss or damage to your delivery. 

When your order has been shipped, you will be notified via email and your order can be tracked. Please contact Christine Sharp for any further information or questions about shipping prints.

Do the prices of your original paintings include shipping?

No, they don’t. The shipping price of original artworks depends upon the weight and size of the work, as well as the destination. Freight on artwork will be quoted upon enquiry and added to the cost of the work. Shipping will be invoiced separately, if the artwork is purchased through the online store without shipping. Artworks cannot be shipped to PO addresses, and must be signed for upon delivery unless otherwise requested. Please ensure you will be present to sign for your delivery. Christine Sharp will not be liable in any way for loss or damage to your delivery. 

How long will it take for my original painting to arrive?

Delivery times within Australia vary depending on your location. Generally, original paintings will be shipped within five (5) business days of receiving payment, unless an unframed work is to be sent to the framer or we jointly arrange a different timeframe. Set delivery times cannot be guaranteed as there are too many variables. If you want to receive your delivery by a particular date, please contact Christine Sharp to discuss.

Do you ship internationally?

Shipping to other countries can be arranged. Please contact Christine prior to purchase as the shipping method and price will need to be calculated on a case-by-case basis depending upon the weight and size of the work, as well as the shipping location. Christine Sharp cannot be held financially responsible for any additional local customs, taxes and duties to your order. We are required by law to disclose the full value of the shipment contents and cannot alter this value. If an order is refused by a destination country, by no fault of our own, Christine Sharp holds no financial responsibility for any additional shipping expenses or costs incurred. The purchaser holds responsibility for the tracking of the shipment. Failure to collect your shipment from a designated outlet may result in your parcel being returned to Christine Sharp Studio + Stockroom, in which circumstance it is the financial responsibility of the purchaser to arrange shipping.

What if I change my mind after I’ve made a purchase?

Please consider your purchase carefully and take your time while checking out via our website. Once your order has been placed, we cannot edit, change or cancel. We thank you for your understanding. Please contact Christine Sharp for further assistance.

What is your return policy?

We do not offer returns or exchanges for change of mind. Christine Sharp will only offer a refund or exchange where the item ordered is faulty, and the fault has not been incurred during the shipping or delivery process. (Deliveries damaged or lost in transit are a matter for the freight company.) Please email your order number, images of the fault and a short description to creative@christinesharp.com within 48 hours of receiving your delivery. Any returns must be finalised and posted back to us within five (5) working days. Where we are at fault, we will cover any additional postage costs. Any items being returned remain the property of the purchaser until received by Christine Sharp, so please ensure you package your return items appropriately. Christine Sharp will not be held liable for any items damaged in return transit to us.

Terms and Conditions

Items held in your shipping cart are not reserved and may still be purchased by other customers. A sale is not final until payment has been processed and you have received a confirmation of your order. Christine Sharp does not provide warranties of any kind on any of its products or on any information provided on the Christine Sharp website. While we strive here at Christine Sharp to keep our website accurate and up to date, it may contain errors, inaccuracies or may not be current at the time of viewing. Christine Sharp, agents or contractors are not liable for any damages whatsoever arising out of, or in any way related to the use of this website or any other website linked to this website. This limitation applies to direct, indirect, consequential, special, and punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information. Christine Sharp reserves the right to update the terms and conditions set out herein without notice. Please note that all images contained on the Christine Sharp website remain the property of Christine Sharp and cannot be used without prior written permission. If you wish to use any of our images, please get in touch and if applicable we can provide you with the relevant material.